Michelle Devereux MARLA
Clive Watkin Partnership Lettings |
The Utilitell service has been a great asset to our company. It has speeded up the process of informing utility companies and saves on a lot of paperwork. Before we used this service we were finding that a lot of letters were not being received by the companies and we had to deal with bills coming in addressed to the occupier which meant spending hours on hold to resolve the issue. Now we receive a notification within minutes and if we have the wrong supplier they will call us that day to inform us. I highly recommended this service, we are now using it in all 3 of our lettings offices. |
Joanne Davies
NRW Property |
Notifying Utility companies we find very time consuming, due to the volume of properties we let/check-out per month. Sending letters/faxes will not always guarantee the right results, and accounts are not always updated. This results in landlords/tenants receiving incorrect billing information, which is then passed back to us to rectify. Since using iammoving we have saved a considerable amount of time, and we have cut the amount of incorrect bills received. The tool is very easy and straightforward to use, and we would certainly recommend this product to further Letting Agents. |
Julie Andow-Giles
Office Manager
BELVOIR! Lettings
Stone |
We have been using Utilitell/iammoving for the last 6 weeks and have found it to be an extremely useful tool in property management, providing a quick and easy way to upload information and subsequently saving us time. The customer service back up is very good with our local contact Jon, being available at all times to help with any enquiries and also checking up with us independently that we were happy. This is a system which is well worth the money! |
Anna Reorowicz
JDM Executive Homes
|
Even though I have been using iammoving.com for agents only for a month I can already say that it's a brilliant service. Being able to inform all suppliers by means of just one e-mail saves me a lot of time (and paper!). What I find particularly useful is that the utility companies inform you if they are not the supplier and that every time you send an e-mail you receive a confirmation which you can then file with the tenant's records. I also like the clear layout of the website and how easy it is to use. All in all, I would recommend iammoving.com to any fellow agent without hesitation. |
Adrian Noad
Adrian Noad
Property Services |
"We have been using the iammoving.com service now for a number of years and have found it to be a simple and effective method of notifying utility companies and local councils of the change of tenants. We would recommend the service to other letting agents who may be looking to speed up this part of their administration." |
Eileen Donnellan
Property Management consultant
Northwood
Milton Keynes |
We have only been using your site for a short time and have found it extremely easy - the software is fantastic. It's quick, efficient and straight forward. This will become a huge time saver and waste less paper. I have also found that there are less queries with accounts in that we do not get unnecessary bills for gas and electricity suppliers because they have not received our paperwork. I am absolutely convinced that this concept is a worthwhile investment for any company looking to improve their internal systems, time management, accuracy of information, environmental policies and ultimately provides an efficient service for clients, in our case landlords and tenants. The cost saving over a year can be quite significant. |
Lynn Davies
Property Manager
Martin & Co Lettings
Maidenhead |
We have recently registered with 'iammoving.com', to date the service provided has been excellent, not only does the system save me a substantial amount of time, it creates an automatic record of the details with easy to follow data input procedures. We have also received very positive feedback from our tenants of the service/information given to them as well. But most of all it is reassuring to have a friendly Account Manager who is always helpful, easy to contact, prompt with her replies and happy to solve any issues, it is good to have the knowledge of their experience for situations that are not always straightforward! I feel that I am dealing with a person and not a call centre." Lynn Davies, Martin & Co Lettings Agency, Maidenhead. |
Peter Keylock
Jeffries
Portsmouth |
The utilitell service represents a fantastic opportunity for any lettings business to efficiently manage the tenancy change notifications. Everyone knows what a hassle it is to send out endless letters to councils, water and energy companies, for them not to action them or let us know of a problem... With this service it is quick, easy and error free. The best thing about it is the peace of mind we get from the full audit trail as we get a full confirmation every time a notification is sent. Although we are not a huge agency in comparison to some, we save hours every week by adopting this new process. How did we ever manage without it? |
Victoria De Gasson
Humberts |
We have been very happy with this service since we started it at the beginning of the year. It is incredibly easy to use and provides a great record of transactions. It saves on paperwork and postage so the expense of running it works out quite cost-effective and our new tenants have found the communications by email very reassuring.
Most of all, they have a fantastic and faultless after-sales service with advice on how to get the most from the site - Gayle has been incredibly helpful and a pleasure to deal with. |
Cavendish
Chester |
"Iammoving for agents is a great time saving and cost effective service for informing utility companies of change of tenancies. We have found it a great help and has cut the time wasted on printing letter after letter literally in half! The support we have received from the team at Iammoving is also second to none and they are always happy to help!" |
Edward Gailey
Lettings Manager |
If time is money then I have saved both. Utility Transfers are one of the most time consuming factors and one of the least profitable and so in using Utilitell I have more time to concentrate on those things that actually make money. I also save on items like postage and stationary, so there is a direct correlation to our bottom line improvement from the start, not to mention the annoyance of having to sit on the phone for hours listening to Greensleeves. |
Habeeb Shah
Ace Properties
Leicester |
Absolutely fantastic software to notify all the utility companies with a touch of a button. It's easy, time saving, convenient and value for money. It has to be the one and only UTILITELL. I would definitely recommend this to all the other property managing agents out there. The customer service has been outstanding especially when dealing with Lisa; she has been very helpful and very prompt with queries. |